SECURITY POLICY

Welcome to CeramiCharm LLC (hereinafter referred to as “we” or “this website”). We take your privacy very seriously and are committed to protecting the personal information you provide when using this website. This privacy policy will explain how we collect, use, store and protect your information.

1. What information we collect
   We may collect the following types of information:
   Personally identifiable information: such as name, email address, shipping address, phone number, etc.
   Payment information: such as credit card information (processed through a third-party payment platform, we do not directly store payment details).
   Device information: such as IP address, browser type, access time, page dwell time, etc.
   Cookies and tracking technologies: used for website analysis, shopping cart functions and personalized recommendations.
2. How we use your information
   The information we collect is used for the following purposes:
   Processing orders and payments
   Providing customer support and order updates
   Improving website functionality and user experience
   Sending you promotions, news or updates (if you choose to receive them)
   Complying with legal obligations
3. Information Sharing Policy
   We will not sell, rent or exchange your personal information with third parties. We may share information in the following circumstances:
   When working with our payment and logistics service providers
   When required by law or law enforcement
   When to prevent fraud, abuse or illegal activities
4. Information Security
   We use industry-standard encryption technology (such as SSL) to protect the security of your data. At the same time, we limit internal access and only authorize necessary employees to view sensitive information.
5. Children’s Privacy
   This website is not intended for children under the age of 13 and does not intentionally collect their information. If you think we have accidentally collected information from a minor, please contact us immediately to delete it.
6. Your Choices and Rights
   You can at any time:
   Update or correct your account information
   Opt out of email marketing
   Request us to delete your account and personal data (to the extent permitted by law)
7. Third-party links
   Our website may contain links to third-party websites (such as social media or payment platforms) whose privacy policies are not governed by this Policy. Please refer to their privacy policies for details.
8. Policy Changes
   We may update our Privacy Policy from time to time. Any significant changes will be notified to you via this page or email. Please check back regularly to see the latest version.